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Table of Contents
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Warning

Oracle Oracle Java Platform, Java SE 11 17 (LTS) supported - newer newer Standard Edition ( 12 18 up to currently 15 are 21 are not supported )

The lowest Version of OpenJDK we support is 11.

Firewall settings

TRUECHART uses per default port 8080 and requires an inbound connection over the TCP protocol, so these settings need to be adjusted within the firewall. More information on  How-to: Scan Port How-to: Open Port

Database

For saving the Notation Manual and various TRUECHART-specific settings, a database is required. (For supported Databases and their versions see: Server → Database)

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  • Google Chrome (latest version – v86, at the time of writing)
  • Microsoft Edge (latest version - v86, at the time of writing and lowest recommended version is 80.0.361)
  • Mozilla Firefox (latest version – v82, at the time of writing)

  • Microsoft Internet Explorer 11
  • Mobile
    • iOS 14.2 or later / iPadOS 14.2

    • Android 8.1 or later 


Warning

TRUECHART4PowerBI is not supporting IE11 and "old" Edge (the version before chromium support) due to new real-time commenting. 

Background: Due to the visibility restrictions for custom visuals in PowerBI it is technically not possible to create the necessary communication channel (WebSocket communication not possible)

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Tip

If there was a problem while installing TRUECHART, you may open the log file by clicking on Show Logs! Also, consult the Troubleshooting section in this document.

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