Direct Messaging, Private Replies & Forward

Direct Messaging

KPI- Chat users (from v2022.7.x onwards) have the ability to send private messages directly to each other

Users are simply required to have 1 of the 3 KPI Chat permission sets to be able to make use of this function. 

To utilize this function , users should view an Application in their BI Platform that holds a KPI Chat visual

or be logged into the KPI Chat Web portal :

To initiate a chat with another user - simply select the  icon from your KPI Chat frame and click  

You will then be presented with a list of all users in the KPI Chat service, simply select a user and begin to chat :

Chat content is not visible to anyone else except the two participants. 

Direct Messaging has all the features of a normal chat channel, except for Data Permissions and Filters. 

Private Replies

From v2023.1.x onwards, users have the ability to reply to messages of other user in a Direct message . 

This option is available to all users and is accessed by hovering over the message the user wishes to respond to :

KPI Chat will then create a new Direct Message with the detail of the message and it's channel + Filters (if applicable) attached:

Simply type your message and send :

The user is then engaged in a Direct Message chat .

Forwarding Messages

From v2023.1.x onwards, users can forward multiple messages received in a channel to other users . 

To forward a message, hover over the message and select Forward:

Users then need to select all the messages they want to forward by ticking the box: 

Once done, they can select a user to send the messages to 

Then select Forward:

Similar to Private replies, a Direct message is opened with the detail of the Forwarded messages and their channel + Filter (if applicable) details: