trueChart Help

License Key Invalid

Problem :

When trying with several license key shows invalid. Even With Server ID and without Server ID no key is valid!

Reason : 

  1. Corrupted Database 
  2. The "sequence" table wasn't created

Solution/Workaround : 

  1. If the "sequence" table is the only one missing, it may be sufficient to just recreate it and initialize it with some big enough values:
  2. Clean up the database(with schema) and do a fresh installation and try applying license 
  3. By changing "sequence” table to “SEQUENCE” ( i,e case sensitive ) and try applying license